FAQ

HIRO is a wellness brand focused on creating high-quality daily nutrition products designed to support hydration, energy and overall wellbeing.

Our products simplify complex supplement routines by combining carefully selected ingredients into convenient daily formats.

Many supplements focus on long ingredient lists but contain extremely small amounts of each ingredient.

HIRO focuses on carefully balanced formulations that prioritise potency, efficacy and bioavailability rather than simply maximising ingredient count.

Where possible, HIRO formulations aim to reflect ingredient levels supported by scientific research.

This helps ensure ingredients are present at levels designed to deliver meaningful nutritional value.

Bioavailability refers to how efficiently nutrients can be absorbed and used by the body.

The form of an ingredient, the surrounding nutrients and the formulation itself all influence bioavailability.

More ingredients does not necessarily mean a better supplement.

Many products contain very long ingredient lists but include extremely small amounts of each ingredient.

HIRO focuses on thoughtful formulation and meaningful ingredient levels.

Yes. HIRO products are designed to complement each other as part of a daily wellbeing routine.

Many people begin to notice benefits after 4–8 weeks of consistent use.

HIRO products are developed in the United Kingdom and manufactured in European facilities that follow strict quality and food safety standards.

HIRO products are not recommended for individuals under 18 years of age.

If you are taking prescription medication or have a medical condition, consult your healthcare professional before introducing any new supplement.

HIRO Hydration tablets are effervescent electrolyte tablets designed to support effective hydration.

They contain six essential electrolytes that help replenish minerals lost through everyday life, exercise, travel and heat.

Hydration is not only about water intake.

The body also relies on electrolytes such as sodium and potassium to regulate how fluids move in and out of cells.

Adding electrolytes to water can help support more effective hydration during exercise, travel, hot weather or busy days.

Electrolytes help regulate fluid balance, muscle function and nerve signalling.

Maintaining electrolyte balance plays an important role in effective hydration.

Yes. HIRO Hydration tablets are suitable for vegans and are formulated without gluten ingredients.

Many customers take hydration tablets:

• in the morning
• before or after exercise
• during travel
• during hot weather
• after long days

No. Hydration tablets can support everyday hydration for anyone with an active or busy lifestyle.

Add two tablets to approximately 300ml of water. Allow them to dissolve fully before drinking.

Each tube contains 20 tablets which provides 10 servings.

Yes. One tablet will produce a lighter flavour. However two tablets provide the full intended electrolyte serving.

The formula is designed so two tablets deliver the intended electrolyte balance and flavour profile.

HIRO Hydration is designed for everyday hydration rather than extreme endurance sport.

Potassium plays an important role in fluid balance and normal muscle function.

No. HIRO Hydration tablets are completely caffeine free.

HIRO Hydration contains a small amount of glucose which supports electrolyte absorption.

Yes. HIRO Hydration tablets are designed for daily use.

Mild dehydration can contribute to symptoms such as fatigue and headaches. Maintaining fluid and electrolyte balance can support overall wellbeing.

Essential Woman + Collagen is a daily nutrition blend formulated specifically to support women's wellbeing.

The formula combines hydrolysed collagen, superfoods, adaptogens, vitamins, minerals, probiotics and plant extracts to support multiple areas of health including energy, digestion, skin health and hormonal wellbeing.

Essential Woman is designed to support several aspects of women's health including:

• energy and vitality
• skin, hair and nail health
• digestive wellbeing
• nutritional balance
• hormonal wellbeing

Collagen is the most abundant structural protein in the body and plays an important role in skin elasticity, hair, nails, joints and connective tissue.

Natural collagen production gradually declines with age, which is why collagen supplementation has become popular as part of daily wellness routines.

Collagen works gradually as part of a consistent daily routine.

Many people begin to notice benefits to skin appearance or overall wellbeing after several weeks of consistent use.

Essential Woman contains a combination of nutrients and botanical ingredients designed to support women's wellbeing through different life stages.

Many women incorporate comprehensive nutritional blends into their routine during perimenopause and menopause to help support overall health and vitality.

The formula includes ingredients traditionally used to support women's wellbeing alongside vitamins and minerals that contribute to normal hormonal function.

Balanced nutrition can play an important role in supporting the body through different hormonal phases.

Essential Woman includes probiotics, plant extracts and digestive-support ingredients designed to support digestive wellbeing.

A healthy digestive system plays an important role in nutrient absorption and overall health.

Rather than taking multiple supplements separately, Essential Woman combines complementary ingredients into one daily blend.

The goal is to provide broad nutritional support in a simple, convenient format.

HIRO formulations prioritise meaningful ingredient levels wherever possible.

Rather than adding ingredients purely for marketing purposes, the formula focuses on carefully balanced combinations designed to support potency, efficacy and bioavailability.

Mix one scoop with water, milk or your favourite smoothie once per day.

Most customers take Essential Woman in the morning as part of their daily routine.

However it can be taken at any time of day that fits your schedule.

No. Essential Woman contains bovine collagen and is therefore not suitable for vegans.

No. Essential Woman does not contain added caffeine.

No. Essential Woman is designed to complement a balanced diet rather than replace meals.

If you are pregnant or breastfeeding we recommend speaking with your healthcare professional before introducing any new supplement.

Yes. Essential Woman is designed to complement other HIRO products as part of a daily wellbeing routine.

Essential Woman is designed for women looking to support their daily nutrition, energy and wellbeing with a convenient, comprehensive blend of ingredients.

Essential Health combines plant protein, superfoods, vitamins, minerals, adaptogens, probiotics and digestive enzymes in one daily scoop.

• energy metabolism
• immune function
• digestive health
• muscle recovery
• cognitive wellbeing

Protein supports muscle maintenance and recovery while contributing to overall nutritional balance.

Some supplement products contain long ingredient lists with extremely small quantities of each ingredient.

HIRO focuses on formulations designed around potency and efficacy.

Where possible ingredients are included at levels supported by scientific research.

Mix one scoop with water, milk or a smoothie once per day.

Yes. Essential Health uses plant-based protein.

No. It is designed to complement a balanced diet rather than replace meals.

Yes. Essential Health is suitable for both men and women.

Clean Creatine is 100% pure micronised creatine monohydrate at 99.5%+ purity. No fillers, no flavourings, no sweeteners — just creatine.

It is produced to strict food-grade standards and is suitable for both vegetarians and vegans.

Creatine is one of the most researched supplements in sports and health nutrition. It helps replenish phosphocreatine stores in the muscles, which supports energy production during short bursts of effort.

Beyond physical performance, research also points to benefits for cognitive function, healthy ageing and general cellular energy.

We suggest starting with 3g per day — a level well supported by research for general health and wellbeing benefits. A scoop is included in every pack.

Some people increase this to 5g per day, particularly if they train regularly. There is no need to do a loading phase.

Yes. Every pack of Clean Creatine comes with a measuring scoop so you can dose consistently each day.

Simply add your scoop to any drink and stir or shake. Because it is unflavoured and ultra-fine, it dissolves easily and does not affect the taste of whatever you add it to.

Absolutely — this is one of the best things about an unflavoured creatine. You can add your daily scoop directly to:

• Your HIRO Essential Health + Protein Superblend
• Your HIRO Essential Woman + Collagen Superblend
• Your HIRO Hydration electrolyte drink
• Your morning coffee or tea
• Water, juice or a smoothie

No extra drink needed — it just fits into whatever you already take.

No. Clean Creatine is completely unflavoured. It will not alter the taste, colour or texture of whatever you mix it into.

Yes. Clean Creatine is suitable for both vegetarians and vegans.

No. Clean Creatine contains no allergens, no gluten, no dairy, no soy, no sugar and no artificial sweeteners or additives of any kind.

No. Clean Creatine is completely caffeine free, making it easy to take at any time of day.

Consistency matters more than timing with creatine. Taking it at the same time each day — morning, pre-workout, or whenever you take your other HIRO products — is the most effective approach.

No. A loading phase is not necessary. Simply take your daily 3g consistently and creatine stores will build naturally over time.

No. While creatine is well established in sports nutrition, research increasingly supports its benefits for general energy, cognitive function and healthy ageing — even without a gym routine.

Yes. Creatine monohydrate has been studied extensively for decades and is widely regarded as one of the safest and most effective supplements available.

Electrolytes are minerals such as sodium, potassium and magnesium that help regulate hydration, muscle function and nerve signalling.

Electrolytes help regulate how fluids move through the body and support hydration.

Superfood powders are concentrated blends of plant-based ingredients designed to support daily nutrition.

The effectiveness of a greens powder depends on formulation quality, ingredient levels and bioavailability.

• ingredient quality
• clinically studied dosages
• bioavailability
• transparent formulation

We do not recommend HIRO to anyone under 18.

Taking any supplement when on a restricted diet can help to give your body the nutrients it needs to keep on trucking. So if you are restricting your diet to lose weight or for any other reason, HIRO can help give your mind, body and guts what they're missing.

We are all different but if you take HIRO regularly you will start to feel the benefits after 1–2 months.

No, we don't believe you do.

HIRO is made for real people like us. We drink. We go out. We sometimes eat junk food. We take HIRO to offset.

Our HIRO Superfood blends have a shelf life of 12 months.

Select 'Subscribe & Save', add your product to your basket and checkout as normal. We'll then send you the same product every month. You can pause, cancel and update at any time.

Yes you can. Just head over to your account page and manage your subscription from there.

Absolutely. Head over to your account page and manage your subscription from there. You can change frequency to weeks or months.

Yes you can. Skip, pause or cancel at any time. Head over to your My Account page and log in. Once logged in, click on Manage Subscriptions. Here you can make any changes you like.

We use Royal Mail.

• Standard delivery uses Royal Mail's 48hr tracked service. This means you'll get your order in 2–3 working days.
• Express delivery uses Royal Mail's 24hr tracked service. This means you'll get your order in 1–2 working days.

If you're not 100% satisfied with HIRO, please get in touch with us at [email protected] and we'll do everything we can to fix things for you.

Yes, our boxes are 100% recyclable and are made from recycled and sustainable materials.